Avia Wins Silver 2025 TITAN Business Award for Excellence in Customer Service

Among 5,000 Global Applications, the Award Recognizes the Gaming Industry Leader's Commitment to Player-First Experiences, Operational Excellence, and Customer-Centric Innovation

SAN MATEO, Calif., April 16, 2025 /PRNewswire/ -- Avia, a global leader in casual skill-based mobile gaming, won Silver in the 2025 TITAN Business Awards for its exceptional customer service. This recognition reinforces Avia's reputation for delivering exceptional player experiences at scale. The industry innovator, best known for top-charting titles such as Solitaire Clash, Bingo Clash, Bingo Tour, and 8 Ball Strike, was recognized for its dedication to its users and its ability to cultivate a loyal player community through strong customer service. Since its founding in 2015, Avia's games have surpassed 55 million downloads, with its platforms now hosting over 300 million monthly tournaments, underscoring the company's sustained growth and global engagement.

"At Avia, we believe building great games starts with listening to our players," said Vickie Chen, CEO of Avia. "Every feature, update, and service touchpoint are shaped by user feedback and guided by our customer service team's practice of putting players first. We are incredibly honored to receive this recognition from the TITAN Business Awards, and we're deeply grateful to our loyal and growing community. Their engagement drives us to continuously raise the bar and deliver offerings that exceed expectations."

Avia differentiates itself in a competitive industry through a commitment to sustainable growth and a player-first philosophy. Every product decision is guided by a deep understanding of the player journey, from immersive gameplay to responsive, human-centered support. The company offers 24/7 customer service, combining intelligent automation with direct access to a U.S.-based support team, ensuring players are supported at every interaction.

Looking forward, Avia will continue to enhance its offerings through intelligent technology, cross-channel service integration, and advanced training for its support teams. By staying at the forefront of gaming trends and player-centric innovation, Avia will remain the leader of the competitive entertainment industry and deliver unparalleled joy to millions of players worldwide.

"At TITAN, we celebrate those who don't just meet expectations—they set new ones," said Thomas Brandt, spokesperson of IAA. "We proudly congratulate this season's winners for their vision, determination, and the meaningful impact they've made as they continue to move the world of business ahead. To all of this season's TITAN winners, this recognition is more than a milestone; it's a reflection of the legacy you're building in today's business world. We applaud your journey and look forward to what comes next."

The TITAN Business Awards was established to spotlight the achievements of entrepreneurs, SMEs, and large organizations on the international stage. Whether rising stars or established giants, all entrants compete on equal footing, with the Awards celebrating those who drive their industries forward through insight, ingenuity, and impact. With over 5,000 entries submitted from across 60 countries, this season proved to be a powerful showcase of global business excellence.

Avia's award-winning entry is now featured on the TITAN Business Awards website. Explore their remarkable achievement here: https://thetitanawards.com/winner-info.php?id=5795.

About Avia
Avia is the go-to destination for casual mobile gaming entertainment and is the publisher of Pocket7Games, a unified gaming platform, and other individual apps including "Bingo Clash," "Bingo Tour'' and "Solitaire Clash." Quick to play and win, Avia mobile games are designed for players of all skill levels, from casual gamers to hardcore enthusiasts. Avia gaming offerings include 15+ unique, skill-based games linked to a single membership and joint account system, allowing players to seamlessly switch among casual puzzle, action, card and strategy games. Avia is committed to providing an inclusive platform for players to have fun playing their favorite titles.

About TITAN Business Awards
The TITAN Business Awards honors pioneering leaders and organizations that drive innovation and excellence across industries worldwide. By providing a global platform, the Award recognizes those who challenge conventions, inspire progress, and shape the future of business.

About International Awards Associate (IAA)
Established in 2015, the International Awards Associate (IAA) is a global organization dedicated to recognizing professional excellence and outstanding achievements in various industries. As the organizer of a wide range of prestigious award programs such as the MUSE Creative Awards, MUSE Design Awards, Vega Digital Awards, NYX Awards, NYX Game Awards, TITAN Business Awards, TITAN Innovation Awards, TITAN Property Awards, London Design Awards, NY Product Design Awards, Fresh Design Awards, Noble Business Awards and many more, IAA aims to honor, promote, and encourage professional excellence, from industry to industry, internationally and domestically, through award platforms that are industry-appropriate.

SOURCE Avia